FAQs
Shipping & Delivery
What are your shipping options?
Parcel Post and Express shipping options for orders within Australia.
How much does shipping cost?
Shipping within Australia is $10 for Parcel Post and $15 for Express shipping.
What are the processing times for orders?
Orders are typically dispatched within 1-2 business days, excluding weekends and holidays.
How long does it take for orders to be delivered?
Delivery times vary depending on the shipping method selected and the destination within Australia.
Parcel Post shipping usually takes 3-7 business days, while Express shipping can take 1-3 business days.
Can I track my order?
Yes, tracking information will be provided once your order has been dispatched. You can track your order using the tracking number provided in the shipping confirmation email.
Refunds
Policy
All sales are final. There are no refunds for any products purchased on our website.
If you receive a defective or damaged product, please email mail@bygeoj.com with your name and order number within 7 days of receipt and we will arrange for an exchange of the defective or damaged item.